VanMoof Manuals & User Guides

VanMoof is a Dutch bicycle brand originally founded in 2009 by brothers Taco and Ties Carlier. The company is renowned for redefining city mobility with its range of electric bikes (e-bikes) that merge distinctive industrial design with advanced smart technology. Iconic models like the VanMoof S3, X3, S5, and A5 feature proprietary components such as the Turbo Boost button, automatic electronic gear shifting, and a built-in 'Kick Lock' theft defense system.

Following a period of significant growth and subsequent financial restructuring in 2023, VanMoof was acquired by Lavoie, a subsidiary of the British automotive technology company McLaren Applied. The brand continues to focus on urban riders, offering bicycles that are fully integrated with a dedicated mobile app for ride tracking, settings customization, and over-the-air firmware updates.

• How do I reset my VanMoof bike?

  To reset your bike (specifically models like the S3/X3), press and hold the button on the underside of the top tube next to the charging port for eight seconds until you hear the reset sound.

• Where can I find the manual for my VanMoof?

  Owner manuals are often included in the box or provided digitally via the VanMoof App and the official support center.

• How do I unlock my bike without my phone?

  You can use your personal backup unlock code by pressing the handlebar button in a specific sequence (long press to enter code mode, then taps corresponding to your digits).

• What is the Turbo Boost?

  The Turbo Boost is activated by holding the right handlebar button while riding, providing immediate extra motor acceleration.