1. Inngangur
This manual provides detailed instructions for the setup, operation, and maintenance of your Xprinter H500B/H500E Thermal Transfer Ribbon Label Barcode Printer. Please read this manual thoroughly before using the printer to ensure optimal performance and longevity.
Helstu eiginleikar:
- Supports both direct thermal and thermal transfer printing.
- High-speed printing up to 127 mm/s (H500B) or 101.6 mm/s (H500E).
- Accommodates 300-meter ribbons for reduced downtime.
- Compatible with Windows (XP and newer) and Linux operating systems.
- Available in 203 DPI (H500B) and 300 DPI (H500E) resolutions.
- Versatile for various label types including thermal transfer, PET/PVC, wash care, and jewelry labels.
- Equipped with a powerful 32-bit processor, 4MB Flash Memory, 8MB SDRAM, and an SD card reader for memory expansion up to 4 GB.
- Includes free labeling software and Windows drivers.
2. Innihald pakka
Gakktu úr skugga um að allir hlutir sem taldir eru upp hér að neðan séu með í pakkanum þínum. Ef einhverjir hlutir vantar eða eru skemmdir skaltu hafa samband við söluaðila þinn.

Figure 2.1: Printer and included accessories (Robbin, Shaft, Cable, CD Driver, Sticker Paper, Post, Adaptor, Plug).
- Xprinter H500B/H500E Printer
- Rafmagnsbreytir og kapall
- USB snúru
- Ribbon Spindles (Shaft, Post)
- CD Driver (Software and Drivers)
- Leiðbeiningar um hraða notkun (ef við á)
3. Uppsetningarleiðbeiningar
3.1 Upptaka og staðsetning
- Fjarlægðu prentarann varlega úr umbúðunum.
- Settu prentarann á stöðugt, slétt yfirborð nálægt rafmagnsinnstungu og tölvunni þinni.
- Tryggið næga loftræstingu í kringum prentarann.
3.2 Rafmagnstenging
- Tengdu straumbreytinn við aflgjafainntak prentarans.
- Plug the power cable into a suitable electrical outlet (100-240V AC).
- Kveiktu á prentaranum með aflrofanum.
3.3 Hleðsla á miðlum (merkimiðum og borða)
The printer supports both direct thermal and thermal transfer printing. For thermal transfer printing, a ribbon is required.

Figure 3.1: Open printer lid showing the internal mechanism for media loading.

Mynd 3.2: Efst view of the printer's internal components, including the label roll path.

Mynd 3.3: Hlið view illustrating the label and ribbon loading paths within the printer.
- Opnaðu efri hlíf prentarans.
- Hleðsla merkimiða: Place the label roll onto the media spindle. Ensure the labels feed smoothly through the guides and under the print head. The printer supports media widths from 25.4mm to 118mm.
- Loading Ribbon (for Thermal Transfer): Insert the ribbon roll onto the supply spindle and the empty core onto the take-up spindle. Thread the ribbon as indicated by the internal diagrams, ensuring it passes between the print head and the labels. The ribbon capacity is max 300m, with a width of 110mm and a 1-inch core diameter.
- Close the top cover. The printer may perform an automatic paper test.
3.4 Uppsetning rekla og hugbúnaðar
To use the printer with your computer, you need to install the appropriate drivers and labeling software.
- Ökumenn: Download the latest drivers for Windows/Linux/Mac from the official Xprinter websíða: https://www.xprintertech.com/drivers-2Fylgdu leiðbeiningunum á skjánum til að setja upp.
- Labeling Software (Bartender): For advanced label design and printing, download the Bartender software from: https://www.xprinter.net/companyfile/15/.
- SDK: SDKs for Windows/Android/iOS are available for custom application development.
3.5 Tenging við tölvu
- USB tenging: Tengdu prentarann við tölvuna þína með meðfylgjandi USB snúru.
- Valfrjálsar tengingar: Depending on your model and configuration, you may also connect via Serial, LAN, Bluetooth, or Wi-Fi.
4. Rekstur
4.1 Prentunarstillingar
The Xprinter H500B/H500E supports two primary printing modes:
- Direct Thermal: Uses heat-sensitive paper that darkens when heated by the print head. No ribbon is required.
- Thermal Transfer: Uses a ribbon that transfers ink to the label material when heated. This method is suitable for more durable labels and a wider range of materials.
4.2 Prentun merkimiða
Once drivers and software are installed, you can print labels from your chosen application (e.g., Bartender, or any application that supports printing to a label printer).

Mynd 4.1: Yfirview of printer characteristics including 108mm width, electronic sheet, and ribbon/TTO capability.

Figure 4.2: Illustration of the dual-motor design enhancing performance with a printing speed of 127mm/s.
- Ensure the correct label type and ribbon (if needed) are loaded.
- Select your Xprinter H500B/H500E as the printer in your software.
- Configure label size, orientation, and content within the software.
- Sendu prentverkið til prentarans.
4.3 Supported Label Types and Applications
The printer is designed for a wide range of commercial applications:

Figure 4.3: Various label applications including retail, logistics, cable identification, art paper, silver paper, and thermal paper labels.

Figure 4.4: Specific label examples such as wash marks, clothing tags, and jewelry labels.
- Smásala: Verð tags, shelf labels, product labels.
- Logistics: Shipping labels, inventory labeling.
- Iðnaðar: Cable identification, instruction labels.
- Sérgrein: Wash care labels, jewelry labels, art paper, silver paper, thermal paper.
5. Viðhald
5.1 Þrif á prenthaus
Regular cleaning of the print head ensures print quality and extends the life of the printer. Clean the print head with an alcohol swab or a specialized print head cleaning pen.
- Slökktu á prentaranum og aftengdu rafmagnssnúruna.
- Opnaðu topplokið.
- Þurrkaðu varlega yfirborð prenthaussins frá miðjunni og út.
- Leyfðu prenthausnum að þorna alveg áður en þú lokar lokinu og tengir rafmagnið aftur.
- The print head has a life expectancy of 30 km.
5.2 Replacing Ribbon and Labels
Replace ribbons and label rolls as they run out. Refer to Section 3.3 for detailed loading instructions.

Mynd 5.1: Innri view demonstrating the path for ribbon and label media during thermal transfer printing.

Figure 5.2: The printer's automatic paper test feature, which helps in proper media calibration.
6. Bilanagreining
| Vandamál | Möguleg orsök | Lausn |
|---|---|---|
| Enginn kraftur | Power cable disconnected, power switch off, faulty power adapter. | Check power connections, ensure power switch is on, test with another outlet or adapter if available. |
| Léleg prentgæði (fölnuð, línur) | Dirty print head, incorrect media/ribbon, print head wear. | Clean the print head (Section 5.1), ensure correct media and ribbon are used, adjust print density in software. |
| Tölvan þekkir ekki prentarann | Driver not installed, incorrect USB cable, port issue. | Install/reinstall drivers (Section 3.4), try a different USB port or cable, check device manager. |
| Merkimiðar fóðrast ekki rétt | Labels improperly loaded, media guides not adjusted, paper jam. | Reload labels correctly (Section 3.3), adjust media guides to fit label width, clear any paper jams. |
| Ribbon wrinkles or breaks | Ribbon tension incorrect, ribbon improperly loaded. | Ensure ribbon is loaded correctly and tension is appropriate. |
7. Tæknilýsing
The following table details the technical specifications for the Xprinter H500B and H500E models.
| Eiginleiki | XP-H500B | XP-H500E |
|---|---|---|
| Upplausn | 203 DPI | 300 DPI |
| Prentunaraðferð | Hitaflutningur / bein hitauppstreymi | |
| Hámark Prenthraði | 127 mm/s (5”) | 101.6 mm/s (4”) |
| Hámark Prentvídd | 108 mm (4.25”) | 104 mm (4.09”) |
| Hámark Prentlengd | 2286 mm (90”) | 1016 mm (40”) |
| Tegund fjölmiðla | Stöðugt, bil, svart merki, viftufold og gatað gat | |
| Fjölmiðlabreidd | 25.4 - 118 mm (1.0” - 4.6”) | |
| Þykkt fjölmiðla | 0.06 ~ 0.254 mm (2.36 ~ 10 mil) | |
| Kjarnaþvermál fjölmiðla | 25.4 ~ 76.2 mm (1" ~ 3") | |
| Rúllukaka fyrir merkimiða | 127 mm (5”) (External diameter) | |
| Borðageta | Hámark 300 m | |
| Breidd á borði | 110 mm | |
| Innri þvermál borðakjarna | 25.4 mm (1”) | |
| Örgjörvi | 32 bita örgjörvi | |
| Minni | 4MB Flash Memory, 8MB SDRAM, SD kortalesari fyrir Flash minni stækkun, allt að 4 GB | |
| Viðmót | Standard: USB+TF card. Optional: Serial/Lan/Bluetooth/WIFI/Parallel | |
| Stuðningur við 1D strikamerki | Code 39, Code 93, Code 128UCC, Code 128, Codabar, Interleaved 2 of 5, EAN-8, EAN-13, EAN-128, UPC-A, UPC-E, EAN and UPC 2(5) digits add-on, MSI, PLESSEY, POSTNET, China POST, GS1 DataBar, Code 11 | |
| Stuðningur við 2D strikamerki | PDF-417, Maxicode, DataMatrix, QR kóða, Aztec | |
| Snúningur | 0°, 90°, 180°, 270° | |
| Eftirlíking | TSPL, EPL, ZPL, DPL | |
| Mál (D x B x H) | 302.5 mm x 234 mm x 194.8 mm | |
| Þyngd | 2.6 kg | |
| Prenthausalíf | 30 km | |
| Power Input | AC 100-240V, 1.8A, 50-60Hz | |
| Power Output | DC 24V, 2.5A, 60W | |
| Starfsumhverfi | 5 ~ 40°C (41~104°F), Humidity: 25 ~ 85% non-condensing | |
| Geymsluumhverfi | -40 ~ 60°C (-40~140°F), Humidity: 10 ~ 90% non-condensing | |

Figure 7.1: Physical dimensions of the Xprinter H500B/H500E printer.

Mynd 7.2: Aftan view of the printer highlighting the USB port and other interface options.
8. Notendaráð
- Fjölhæfni fjölmiðla: This printer is not limited to just paper labels. It can print on various materials including satin, polyester, PET/PVC labels, and wash care labels, making it suitable for diverse applications like clothing tags and jewelry labels.
- Ribbon Selection: When printing barcode labels for products, ensure you use a ribbon with a maximum capacity of 300 meters and a width of 110mm, with a 1-inch core diameter. The printer's maximum print width is 108mm, so choose labels and ribbons accordingly.
- Minnisstækkun: The printer's 4MB Flash Memory and 8MB SDRAM can be expanded up to 4 GB using an SD card, which is useful for storing a large number of fonts and graphics for complex label designs.
9. Ábyrgð og stuðningur
9.1 Upplýsingar um ábyrgð
The product comes with the manufacturer's standard "Shop's Three Guarantees" after-sale service. Please refer to the specific terms and conditions provided at the time of purchase or contact your vendor for details.
9.2 Tæknileg aðstoð
For technical assistance, driver downloads, or further information, please visit the official Xprinter websíða:
- Xprinter Official Websíða: https://www.xprintertech.com
- Handbækur: https://www.xprintertech.com/pos-printer-user-manual





