Connection Failure, Unable To Connect

Vinsamlegast fylgdu bilanaleitarskrefunum hér að neðan:

1. Please ensure the keyboard has sufficient power while using. Otherwise please fully charge it.
2. Please make sure the USB receiver of the keyboard is connected directly to the device other than a hub or an extender or a switch etc.
3. Please unplug the USB receiver and then re-plug it to reconnect the keyboard with the device.
4. Please plug the USB receiver to a different USB port on the same device or please connect the keyboard with another different device to see if it would work.

Unable To Wake Up

Rafmagnsvalkostir: 

1. Right-click the battery icon on the taskbar and select “Power Options”.
2. Click “Change Program Setting”.
3. Smelltu á „Breyta háþróaðri aflstillingu“.
4. Expand “USB Settings” and make sure “USB Selective Suspend Settings” in disabled.

Tækjastjóri:

1. Right-click the “Start” button and select “Device Manger”.
2. Expand “Keyboard” and “Mouse and other Pointer Devices”.
3. Right-click on your keyboard and mouse and select “Properties”.
4. Under the “Power Management” tab, make sure “Allow this device to wake the computer” is checked.

Lykilfesting

Vinsamlegast fylgdu bilanaleitarskrefunum hér að neðan:

1. Gently press the key a few times to see if it returns to normal.
2. Carefully remove the key caps and clean the area around the key switches. It is recommended to use compressed air for cleaning. Do not use any liquid or wet cleaning products as the keyboard is not waterproof. If you have trouble reinstalling the keycaps, refer to the instructional myndband.
3. Please plug the USB receiver to a different USB port on the same device or please connect the keyboard with another different device to see if the issue persists.

Delay Key Input

Vinsamlegast fylgdu bilanaleitarskrefunum hér að neðan:

1. Ensure the keyboard is fully charged; if not, please charge it before use.
2. Please make sure the USB receiver of the keyboard is connected directly to the device other than a hub or an extender or a switch etc.
3. Check if any background updates are running, as they may cause delays or interruptions.
4. Make sure your operating system is up to date.

Mismatch Between Input And Output

Fyrir Windows notendur:

Gakktu úr skugga um að innsláttaraðferðin þín samsvari lyklaborðinu. Til dæmisampEf þú ert að nota þýskt lyklaborð, veldu þá þýsku innsláttaraðferðina.

Fyrir Mac notendur:

Please change your Mac keyboard type to ISO (Europe)/JIS (Japan)/ANSI.

1. On your Mac, click “System Preferences” and click “Keyboard”.
2. Click “Change keyboard type” and follow the on-screen instructions.
3. Select the Type that corresponds to the keyboard.
4. Press ctrl and space keys to switch to the input method corresponding to your language.

Athugið:
ISO(Europe) — German、French AZERTY、Spanish、Italian、UK English. JIS(Japan) — Japanese ANSI – US English

Num Lock Not Working

Fyrir Mac OS notendur:
The Num lock key is handled differently in Mac OS than in Windows. Normally, the Num lock key is treated as a “clear” key in Mac OS, instead of switching between the numeric keypad and function keys. This is result of Mac OS limitation.

Fyrir Windows notendur:

1. Make sure that the Num lock key is enable.
2. Please ensure your input method in Windows corresponds to the keyboard layout.
3. Try enabling and disabling other toggle keys such as Caps Lock, Scroll Lock, and Insert see if those keys perform normally.
4. Test the keyboard with another computer to see if it still has the same issue.

Charging Failure, Unable To Charge

Please follow the step below to ensure correct charging:

1. Please try a different USB charging cable and connect it to a different power source, such as a USB port on a computer or a different charging adapter, to charge for 2 hours.
2. Gakktu úr skugga um að voltagRafmagn hleðslunnar sem þú notar er ekki meira en 5V. Hærra spennatage getur hugsanlega valdið því að lyklaborðið slekkur á sér.

Yfirlýsing um samhæfni vöru

Ósamrýmanlegt svið á þessum stage:

• Tæki:
  Steam deck, PlayStation (PS4, PS5), XBOX, Smart TV, Fire TV
• Kerfi:
  Linux all, Ubuntu all, Fire OS all

iClever Support

Álit þitt er mikilvægt fyrir okkur.
Ef þú hefur einhverjar spurningar eða hugmynd sem vilt deila, vinsamlegast hafðu samband við teymið okkar með því að:
support@iclever.com